Shipping & Returns

Return Policy

Formé Shoe Shapers can be returned for refund within 30 days of purchase (less shipping fees) by emailing us at help@formecomfort.com.  We will send you an authorization number and instructions to make sure that your refund is processed as quickly as possible.  Please note in your email subject line: "Returns & Invoice Number".

Formé wants to know about any quality issues.  Please notify us immediately at help@formecomfort.  Please note in your email subject line: "Quality Issue & Invoice Number". Or you can also call us at (310) 694-1162 between 9:00am-5:00pm PST.

Exchange Policy

We are happy to exchange your Shoe Shapers within 30 days of purchase if they are the wrong size.  Please email us at help@formecomfort.com for instructions on how to exchange your product.  We will send you the correct size at no cost once we receive your original Shoe Shapers.  Please note in your email subject line: "Exchange & Invoice Number".