Shipping & Returns

Return Policy

Formé Shoe-Shapers can be returned for refund within 30 days of purchase (less shipping fees) by emailing us at help@formecomfort.com.  We will send you an authorization number and instructions to make sure that your refund is processed as quickly as possible.  Please note in your email subject line: "returns & invoice number".

Formé wants to know about any quality issues.  Please notify us immediately at help@formecomfort.  Please note in your email subject line: "quality issue & invoice number". Or you can also call us at (310) 694-1162 between 9:00am-5:00pm PST.

Exchange Policy

We are happy to exchange your Shoe-Shapers within 30 days of purchase if they are the wrong size.  Please email us at help@formecomfort.com to request a pre-paid return shipping label.  We will send you the correct size at no cost once we receive your original Shoe-Shapers.  Please note in your email subject line: "exchange & invoice number".